Only competitors that have selected "Merge Me" and are unable to be merged after Check & Change Day will be eligible to receive a full refund (minus transaction fees) as a coupon credit. Compeitors that have selected "Remain & 50% Credit" who have not withdrawn after the The Last Day to Check, Change & Withdraw deadline will only recieve a 50% refund as a coupon credit. However if a competitor misses their weight or does not attend, they are not eligible for a refund.    

Any competitor that decides to withdraw from the competition prior to the Early Bird deadline, may recieve a 100% refund in their paypal account. After this date any competitor that withdraws from the comptition prior to the Check, Change & Withdraw deadline, may receive 100% of their fee refunded as a coupon credit. Competitors seeking the entry fee re-compensation must do so before the Check, Change & Withdraw option closes or they will be unable to. No entries will be transferred or credited. There are no refunds or credits for this event, no exceptions. You will not be entitled to a refund or credit, regardless of whether or not you participate. By paying for your registration you will be put into a bracket and be called to compete on the day of competition. You will lose your first match by disqualification if you do not show up for your match, do not have an approved uniform, do not make the minimum qualification for that bracket, are required to isolate or have an injury, Covid-19 or other medical condition that will not allow you to compete. This also includes single competitor categories when your opponent/s have withdrawn from your division. This also includes divisions where all other opponents withdraw, are disqualified or absent and only one competitor remains. In this instance the single competitor will gain points to be nationally recognised, as well as team points, and be awarded the Gold Medal on the podium, and declared the winner.

Choose your divisions carefully. Competitors cannot withdraw from a single division. The only current option is for competitors to withdraw from the entire competition and then re-enter at the price on the date of the new registration. 

Competitors that are in Single Fighter Divisions that cannot be merged under the merging guidelines into another division will be issued with a coupon credit (part or in full) to be used at future events.

Refunds and Credits can be obtained by logging into your account and cancelling your event registration

Can't find your voucher from a previous tournament? Log into your smoothcomp profile and it will appear under your ACCOUNT tab. 

Here is a link that explains how to cancel your registration and claim your refund. https://support.smoothcomp.com/article/68-i-want-to-cancel-my-registration-how-can-i-do-that